Although
Wednesday, March 16, 2011
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What to do if your luggage is lost while flying in aircraft
Although
should never happen, it is common to see bags tapes lost by the airports. In trivago , plus compare hotels, we want to make your trip perfect from start to finish. For that reason, I'll give some tips for what to do is lose your suitcase. Although
According to Aena website and according to law international force, if the checked baggage is lost or damaged while it is in the custody of the company (ie from the time we left on the check), the responsibility lies with the airline. The most important thing is to always keep the guard billing sticker that put your luggage at the time of check-in at the airport.
In case of damage, the company shall not be responsible if due to the nature or a defect in the luggage. And in the case of hand luggage, only the fault of the company has been damaged by it or by a worker.
If you think you have lost your luggage, or have any damage, you should go to your airline counter. These are usually located near the baggage claim area, so you will not be very difficult to find. Once there, you must fill out the form PIR (Property Irregularity Report Baggage) . If you've found that some object that was inside your luggage has been stolen, you must go to your police station to file a complaint in this regard.
Have you had any problems ever with luggage when flying?
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